Locums onboarding
Why are we doing this?
As we expand our practice to other hospitals we like to bring our culture, values, and experience with it. We are utilizing locums services as a bridge as we start our services. You will be our first “boots on the ground", the first impression we get to show the new hospital what we are all about. Hopefully this training will help you understand our values and how we do things.
We are excited you have joined the Piedmont Physicians Pulmonary and Critical Care team! This page will be your reference and resource for all things onboarding. We care about making your entrance into our program as smooth as possible. If you look to the business world, executives that have an onboarding process drastically cut down on the transition time it takes them to be effective as leaders. This is the goal of our physician onboarding program. To cut down the time it takes you to be effective physicians and leaders.
What this page is
We are hoping this will become a reference page you can use when you need to remember something.
Onboarding PPTs and Quality Packets
Locums Live Onboarding Zoom Recorded Sections
If you are looking for the sessions to watch in preparation for your start date. They are located in the links below. If you have issues getting them to work please email Jessica.Shelnutt@piedmont.org or call/text 770-597-1613
Onboarding Introduction Lecture: Why are you here? Chad Case, MD
GLA Culture: Mission, Vision, Values Part 1. John Heisler, PA-C
Quality: CLABSI, CAUTI, VTE prevention, Note Writing, MODUS One
Billing + Coding by Meghan Kirkland, PA-C
GLA Culture
At GLA, we believe strongly in our culture. You will have a talk with Dr. Case during the onboarding period about this. It will be recorded and pasted here for reference.
Our Values
Medical Excellence
I am responsible for uncompromising quality patient care and creating a safe environment of “do no harm”.
I ensure our patient’s plan of care is in alignment with evidence based best practice standards, or expert opinion and in the absence of that level of guidance.
I will be open minded and innovative in problem solving to optimize patient care outcomes
I will formulate recommendations and work hard to create solutions when barriers to patient care arise
I believe in and strive to achieve the 3A’s of medicine: availability, affability, and ability.
I understand my role in achieving the components of each core metric to ensure patient safety and quality deliverance: Sepsis, CAUTI, CLABSI, Hospital Acquired infections/DVT’s, etc
Performance Excellence
I will provide the right care, right now
I review the plan of care with every patient (or NOK), every day, to ensure they are pleased with our service, care plan, and all questions are answered
I will work to meet the needs and expectations of our patients, consultants, and colleagues daily
I will willingly accept all consults and service requests with gratitude and a smile
I own and immediately resolve patient care, consultants, or colleague issues.
I am proud of my professional appearance, language and behaviors while engaged at work and with patient care
I utilize my chain of command when needed to ensure the highest service standards are met for my patients and referring physicians
Character Excellence
I have complete ownership over every situation and adopt the mentality of “100% ownership, 0% excuse”
I will practice appreciative inquiry with my team in order to understand and improve those around me
I am engaged and accept accountable feedback as an important part of my team’s success
I will be reliable, respectful and carry integrity into every encounter
I care about my team members and work hard to ensure they are supported in both times of failure and times of success.
I own the opportunity to continually learn and grow as an individual so that I am an active participant in our mission.
Overview of ICU Services
You will have a talk on this from Dr. Case during your onboarding period. It will be posted here from reference.
Outline will include:
a. Leadership Review (who to call when you need help)
b. Scope of Services Offered By Site
c. Review of standard operating procedures for patient flow
d. Review of standard operating procedures for patient care
e. Review of standard operating procedures for provider charting and ordering
f. Handoffs (verbal/sticky notes/email reports)
g. Accepting patients from outside facilities (bed board)
h. Managing patient census reports
i. Who to consult and how to consult them
j. Special Considerations (ECMO, Transplant, Carelink)
Quality Metrics
Click on the picture above for the webpage for all our important Quality Metrics. Please sure to review the following:
Sepsis
CLABSI
CAUTI
C. Diff
VTE prevention
ModusONE
Epic Help/Tips and Tricks
Click on the image above to check out our Epic tips and tricks page. Make sure you feel comfortable with the following:
Patient Lists
Admission Orderset Advice
Basic ICU Orderset
Sepsis Orderset
Vent Orderset
The Note Template: Instead of writing our notes from scratch, we have a template that we use to stay consistent within providers/the group. On EPIC there are things called dotphrases where you type a period followed by a word in order to bring up these templates in a blank note.
For ICU progress notes: ".glaicunote"
For ICU consult notes: ".glaconsult"
For CVL consult notes: ".glacvlconsult"
For H&P notes on admission: ".glahistory"